- Live Support:
- Monday to Friday
- 8:00 am to 5:00 pm
- Pager Support:
- Weekends & Nights
- 24 hours
- FREE Remote Support
- Onsite Service Available
Phone: (778) 987-0000
Frequently Asked Questions:
Why does my business need these services?
Data backup is your life line when disaster strikes! Fire, flood, virus, server crash, employee error; when bad things happen, the first question every business owner asks is, "do we have it on backup?" With OfficeHost Online Data Backup service you can confidently answer, "YES!" Don't delay another minute. Call your service partner or (778) 987-0000 for a free quote.
Why your company?
Customer Service, Technical Expertise, and dedication to securing your data. We take it very seriously.
Can anyone see my backed up files? How secure is my data?
Before your data even leaves your computer, the files are encrypted and protected using 448 bit Blowfish Encryption. That is military grade encryption for your peace of mind. Your files are then stored in this encrypted state at our secure data center. They can only be unlocked with a secure password that only you hold.
How do I signup?
Contact your service partner or call us at (778) 987-0000 ext. 2 and we will guide you through the process.
How do I pay?
Payment for services is arranged through your service partner. They can provide you the best pricing, and any available discounts that you may qualify for.
How long do backups take?
The initial backup, the seed, can take several hours or even a few days to complete depending on your data and how much you have. After that, the backups are incremental, and take only a few minutes per night as its only the changes to the files that are being transferred.
Who do I call for support?
FREE Telephone and remote support is provided by OfficeHost.ca. Their professional technicians located in Vancouver, BC have the expertise and tools to assist you. They can be reached at (778) 987-0000 ext. 1.
I've seen online backup for $5/month. Why don't I buy the cheapest?
The difference is like the Rolls Royce vs the Ford Tempo. Your company data is the most precious asset you have. Our 1st grade service, premium hardware, and 24/7 monitoring make our service the Rolls Royce.